What problem are you actually trying to solve with a Chief of Staff?
A practical reflection on using the Chief of Staff role to clarify what kind of capacity an organization actually needs before adding headcount, tools, or structure.
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Writing & Resources
Insights
Writing, tools, and things worth reading — on operations, governance, and the work of building systems that last.
Delegation isn't the problem. Your operating model is.
Why delegation often fails when organizations assign work without transferring the capacity, clarity, authority, and recovery systems needed for real ownership.
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